Best Call Center Systems with Next Generation Technology

Are you searching for the best call center solution provider in Bangladesh? Are you in need of 24/7 call center systems to run your consumer products business? If you do care about quality and the satisfaction of your potential customer, then Arobil Ltd. can facilitate you with the best call center management system in the country. Due to utter versatility, the call center systems provided by Arobil Ltd. can be used as both international (VoIP Trunks) and domestic (ISDN Trunk/Analog) call centers.

You will surely get a number of so-called best call center systems provider across many different parts of the world, but in Arobil Ltd., we have redefined the traditional call center approach by making sure about the proficient use of the VoIP Technology. Among any other regional or international service provider, Arobil Ltd. is one of the most prominent names as the provider of a call center for small business. Our experts forever remain focused on providing advanced service, with a much lower cost. Our existing call center management system is entirely web based, from what you can operate and monitor your hired call center from any corner of the world.

call center for small business
best callcenter Systems

Purchase the Best Call Center Software for Small Business

Managing a call center is not a piece of cake if you have just started your business operation since there are so many fields and things to look out for. If you don’t want to hire an offshore call center or go for the best call center systems, it’s better to search for an integrated system that can be installed in concurrent infrastructure and you can manage it with your own resources. On that concern, you should search for the most comprehensive and best call center software for small business.

And Arobil Ltd.’s decades’ worth of experienced team can help you with that software as per your custom requirements. However, if you don’t want to go through such hassle, we can help your business meet and exceed the service level expectations from the customer end. Whether you’re in need of best call center systems or call center solution provider, Arobil Ltd. shall be the very first name you need to consider. Our prior service under call center management systems is as follows.

Features of Inbound Call Center Solution

  • Call Queuing and Call waiting

  • DIDwise routing to process

  • Skill based ACD

  • Caller ID Routing

  • Call Queuing

  • Queue waiting for message

  • Call Routing to Scheduler Voice Mail

  • Number Masking

  • User Configurable IVRS and CRM

Features of Outbound Call Center Solution

  • Predictive and Preview Modes

  • CRM Configuration and Selection

  • Lead List (Calling Number) Management

  • Lead Re-Attempts

  • Auto-WrapUp

  • Multiple number dialing (chasing)

  • DND to upload numbers for not calling

Why Choose Arobil Ltd.?

As a team, we comprehend what is going on and what is happening with the calls. We maintain on-spot calling trend to ensure productive operations and earn sheer customer satisfaction.

At Arobil Ltd., our most appropriately skilled customer care executives route calls on a variety of criteria including data collected by IVR or customer identity.

According to your need, we can build an effective team with skilled agents who can be trusted in equipping tasks like managing calls, delivering quotation as an effective and efficient service to the customers.

Day to day reporting is considered as the most challenging part of work for an offshore call center management team. However, our best call center systems can make your relief from that problem with comprehensive reporting.